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CRYSTAL~LINKS COMPUTER TECHNOLOGY

Nsien U. N.
ess the internet and email, and collect and process data.

In CRYSTAL~LINKS our Network engineers, known as network administrators,are responsible for

design,

installation and

we maintains computer communication systems within an organization or between organizations, which allow workers to share files and resources, acc

Our Duties typically include:

• installing new software and hardware

• setting up user-accounts, permissions and passwords

• maintaining adequate security, especially where networks link to the internet

• finding and fixing faults

• implementing preventative maintenance schedules

• giving technical support for end-users

• providing training on new systems

• carrying out day-to-day administration and monitoring network use

• planning and implementing future developments.

Network engineers deal with four systems:

. Local area networks (LANs) - connecting workstations within an office, building or limited area

• metropolitan area networks (MANs) - linking networks citywide or across a region

• wide area networks (WANs) - linking national or international networks

• global area networks (GANs) - combining networks over an unlimited geographical area.

Crystal~links computer Technology key responsibilities are to make sure that an organisation's computer system has the capacity to meet its business needs and is secure.

.

• The Information Technology (IT) department manages the technology and computer infrastructure that drives an organization's business systems.
  
• The IT department is also known as Management Information Systems (MIS or IS) department.
• The IT department is staffed with technically competent professionals that support the organization in these critical areas:
  

End –User Technical Support

• Much of an organization’s computer processing is performed by end-users using their desktop PC.

• When these end-users incur a computer problem (unable to logon, printer does not work, etc.), they call the IT department for technical support.

• Depending on the nature of the problem, the IT department may assist the user over the phone or send a technician to their location.

Desktop Management

• Managing individual desktop computers.
  
• laptops and peripherals is a cornerstone of the IT department tasks.
• Desktop management of individual computers includes:
• (1) installation of new hardware components or software,
  
• (2) software license administration,
  
• (3) equipment repair and maintenance.

Network Management

• Making sure that the computer network is always available with safe and secure data is the most important task for the IT department.

• Not only does this involve the physical installation of cabling throughout the facility, but also the installation and monitoring of the firewall, servers and other equipment to keep the network running at peak efficiency.

Voice and Data Communications
The IT department maintains the telephone and computer systems that allow employees to connect with other employees, customers and suppliers through the use of
voice mail,
-email,
faxes,
message boards,
Internet and
intranet web sites.
This includes coordinating new requirements with third-party service providers.

Business Applications

• Developing and maintaining the business systems that operate the organization are essential tasks of the IT department.
  
• This includes software for financial, manufacturing, sales and distribution systems, as well as general office administration, such as word processing and spreadsheet applications.

Strategic Technology Planning

• The IT department is responsible for creating and executing a strategic technology plan that keeps the organization up-to-date with technology advances and ensures that equipment and software do not become obsolete.
  
• The technology plan also focuses on the requirements needed to support new business growth.